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Shipping questions and answers

Shipping packages

 How much do you charge for shipping and how long will it take? 

USA First class: $3.00 2-4 days
USA Priority mail: $8.00 2 days
USA Overnight: $30.00 1 day

Canada International First-class:  $9.80 1-2 weeks, up to 3.
Canada International Priority: $23.95 1 week.
Canada International Express: $41.50 2 days.

United Kingdom International First-class: $14.00 1-2 weeks, up to 3-4 weeks.
United Kingdom International Priority: $49.00 1 week.
United Kingdom International Express: $61.00 2 days.

Taiwan International First-class: $14.00 1-2 weeks, up to 3-4 weeks. 
Taiwan International Priority: $46.00 1 week.
Taiwan International Express: $59.00 2 days.

South Korea International First-class: $14.00 1-2 weeks, up to 3-4 weeks.
South Korea International Priority: $42.00 1 week.
South Korea International Express: $59.00 2-3 days.

All other countries not listed above:

International First-class $14.00 1-2 weeks, up to 3-4 weeks.
International Priority: $30.50 1 week.
International Express: $59.00 2-3 days.

*All shipping charges may change without notice.

  Have you sent my order? 

After you make your order you will receive a confirmation letter. Your order will be due to ship 3 business days later. After it has been shipped we will send you an email letting you know. If you don't hear from us 3-4 days after you have received your confirmation letter, you may check to see if our email has been filtered as spam or the email address that we have for you is out of date. You are also more than welcome to send us an email if you are concerned.

 Do you have a tracking number? 

Yes, we can now provide all orders with a tracking number.

 Can you check the status of my order? 

Yes, just send me an email and I will give you all the information I have. 

 If I make two orders can I have them shipped together? 

Yes. We will also refund any extra shipping you were charged. Just send us an email so we can track them and send your refund.

  Can you gift wrap? 

No, not yet.

 Can you mark it as a gift when shipping? 

USA: Yes. We can remove all indication that a camera strap is in the package.
INTERNATIONAL: No. Customs needs to know what is inside the package.

 Can I use a different address that what PayPal has on file? 

Yes. Just let us know so we can update the shipping label. We can also adjust the shipping fee if you are changing the country.

 How is my order packaged? 

We will put your camera straps in a 6"x 10" bubble pack.

  Do you ship to my country? 

Yes. We ship world wide. Please understand that your country may charge a customs fee or VAT when picking up your package. 

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